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Support Channels & FAQ

Yellowling Support

Translation Requests

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WhatsApp

Our sales and support team is ready to assist you via WhatsApp

0800 591 7754

Email

You can also reach out to our team via the email below

[email protected]

FAQ

If you don't find the answer to your question, contact our support team.

WhatsApp Support

Yes, we are the largest translation platform in Latin America trusted by over 8,200 clients. We are Yellowling Tecnologia LTDA, a duly established and regulated company under the law.

YellowLing has a community of over 150 translators. This allows us to get the best prices, not to mention our intelligent system that makes an automated comparison to always maintain the best prices.

Your documents are only saved after the budget is finalized. Through the platform, you will have access to values and deadlines before sending the documents to our servers.

Payments can be made through the platform in BRL with credit card, debit card, boleto, or PIX.

We accept payments in other currencies, such as USD, EUR, AUD, CAD, GBP, HUF, NZD, RON, SGD, TRY via bank transfer upon request of the data with our support team.

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    Frequently Asked Questions

  • Why the price difference for different dates?

    Our platform has dynamic prices, where we can offer better prices for those who can wait a little longer. And different values for deliveries that need to be faster the difference is due to prioritizing the translation request, thus regulating the relationship between supply and demand, creating fair prices.

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